Customer comments




Louise Loftus

Freshest Plants I've come across so far on the internet.
Caroline O'Shaunessy
I just wanted to add a customer comment. 

I just recieved a second order today and am so impressed with the service that I just had to say so.
I would highly recommend Plants Alive to anyone interested in purchasing plants online. 
Thankyou and look forward to future purchases from yourselves! 

 

"I would like thank you for such wonderful service, I ordered at 11:17 and the plants arrived at 10:00 this morning well done and thank you."

Mr Jim Alderson

Hi, my plants arrived beautifully packaged yesterday, they are the most healthy,clean plants that I have ever bought,they look beautiful in my tanks,and I just wanted to email you to let you know that as soon as I have some spare cash, it will be spent in your online shop,I cant explain how very impressed and delighted I am with all 130 of them.. Many thanks for all your care

Shelagh rashid

I would just like to say how pleased I am with the quality of your plants and their condition, also the service and delivery is very quick
I will always buy my plants from you in the future. 

Pam Hulme of Chorley, Lancs

"First order I,ve placed with Plants Alive. The plants were all in excellent condition and the service  delivery and advice were all first class.  I have no hesitation in reccomending them." John Egan, PFK Trop Idol Finalist
"Just received my plants,weights and tabs nice surprise verry pleased thank you. p.s arrived in 2 days thank you."
Chris White of Pembrokeshire

Mr Tony Wedgwood of Devon emailed: 'Excellent plants, excellent service, many thanks, Tony'

Mr Dennis Rayner of Romford, Essex:

I am returning because of the excellent service received on my last purchase. Thank you

Anita Sayles emailed:

Received the plants today thank you.

I must say it was my first order with your company and I was most pleased. The plants arrived quickly, they were fine specimens and at a great price! also your delivery charges are very reasonable.

Mr Myles Davies of Gloucestershire emailed:

I was really pleased with the plants i received from you last week. Quality was outstanding and postage/packaging was excellent.

Martin Bishop writes:

Just a short line to say thank you for the excellent quality plants,they are already growing fast in my tank. I have ordered from many different companies before these have been the best quality I have received. 

Anthony Moulding emailed us:

As a new customer thought I'd let you know how pleased I am with the Alternanthera Rosaefolia I ordered 2 weeks ago.  I have ordered this plants from other online suppliers but never have they been as healthy or as big as these were from you.  They have opened out and are showing a lovely deep purple to their leaves.  At such value for money for 25, I will be ordering again in the future.

 

Wendy Chadwick emailed:

“I received my order yesterday and felt I must comment on the plants sent. They were packed superbly and the plants were lovely. After a day in my tank they have settled in the water and make a fantastic display. I have ordered plants before from other distributors only to be very disappointed. This is the first time ordering with you, and most certainly will not be my last.Thank you.”

Paul Spraggett of warwick

“Just a quick note, I received the plants on Friday, many thanks for getting them in so quickly for me. They all look brilliant in both of my tanks!!! Many thanks once again”

Charlotte Roberts of Fareham Hampshire

I just wanted to email you too say how wonderful the collection of plants I received from you was.

I have to confessI must have given you the wrong number on one item because instead of getting Ricca got the 36inch plant collection, but I can't say I am upset on the contrary I am over the moon as what you sent was amazing! ALL the plants were fantastic quality and arrived in first class condition, were well packed and well labelled. The value for money was brilliant!

I have ordered regularly from on-line aquarium plant companies for years (afraid to say your rivals) as my passion is for planted aquariums of which I have numerous and after receiving your plants I will never shop elsewhere again. 

  • Fast delivery
  • Excellent Custer Services
  • Perfect packageing
  • Great labelling
  • Amazing Value for Money
  • No annoying terrestrial species - all 100% aquatic!
  • And most all brilliant healthy 1st class plants!

David E Jervis writes:

"Firstly, may I say how 'made up' I was with your service today, many firms make wild promises only to regnade on them........not so with you. Stunning service!. I can assure you that your buisness will be my first and last port of call for all my plants. I must further add, that your packaging was top draw, in fact the best I've seen anywhere!.I really am looking forward to my next order with you soon."

Mark Newton of Suffolk emailed:

Just to say that the plants arrived yesterday and we spent an enjoyable couple of hours planting them in our newish 43 x 15 x 30" tank They look fantastic. The quality of the plant is excellent and they were all good sized specimins.Much better than the few we bought from the local shop just to make the tank look furnished whilst our order arrived. We shall you your company for all our plant requirements in the future and our friends have also been very impressed by the range and service."

Jonathon Brain of Inverness emailed:

Many thanks, plants arrived today in excellent condition and at a great price. Well done. I will recommend you to my friends."

Mrs Sandra Orrock of Arbroath, Scotland emailed:

"Just wanted to say that my first order arrived safely and within 3 days of me placing the order.  Fantastic service.  The quality of the plants were very good indeed.  Have just placed my second order.  Will be back again in the future."

Joseph Crosby of Durham emails:

"Order received to-day the 8th. All in excellent condition.  All excellent quality."

Stephen Dutton of London writes:

"Just a note to advise that the aquarium plants arrived yesterday and are now successfully planted in the aquarium.  They look very healthy.  Thanks for your prompt service"

William Matthews of Surrey emailed:

"Just emailing to say I received my aquarium plants yesterday - all are looking extremely healthy and my tank looks brilliant.  Thanks for the excellent service"

Mike Richards of Cheltenham, Glos writes:

"Your aquarium plants are of the highest quality, the barteri is absolutely beautiful and all the other plants are happy, I look forward to using you again in the near future"

Mr Chris Taylor of York says:

'Just to say that I have received the aquarium plants and they are all good quality so thank you for your help'

Joel Kempson from Birmingham wrote

"Just a quick note to say many thanks and the aquarium plants where a lot better than I have ever received from other company's such as Java etc. I didn't even get any dead leaves.  Plants ordered 10am Monday arrived 9am the next day!!!  Absolutely amazing !! I dont know how you did it but very impressive. Some of the aquarium plants have grown a whole INCH in the few days I have had them.

"i would like to say that the quality of the goods exceeded that of my expectations.  The ease of use of your web site and the incredibly competitive prices, make Plants Alive my first choice for aquarium plants and accessories."

MrT Gorman of Newcastle upon Tyne says:

"It's refreshing to see an internet company that puts customer service as a high priority"

Mr Chris Taylor of York says:

"Thanks very much for all your help. P.S. great website, v. well organised."

Katherine Everett of Ipswich emailed:

"This order arrived this morning and I've never seen aquarium plants come through the post looking so good!"

Nikola Middlemast of Reading emailed:

"The aquarium plants are in amazing condition, and are looking very snug in my aquarium. The service i have received by the company has been outstanding to say the least. I will be recomending you to all my friends."

Mr Robin Heseltine of Hartlepool: 

"Web site interesting and very easy to navigate"

Mrs R A Wells of Stoke on Trent writes:

“Thanks for previous order, plants definitely arrive alive! All healthy and growing away fine”

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